The e-Mitra is an ambitious e-governance initiative of the Government of Rajasthan that seeks to accelerate e-governance at all levels to improve the efficiency, transparency, and accountability at the government-citizen interface. It is being implemented by using the Public-Private Partnership model in availing of various services of the Government and select Private Sector– organisations by citizens under a single roof using an e- platform. The services are delivered via counters known as Jan Mitra Kiosks in rural areas and Lok Mitra in urban areas.
An e-Mitra centre was set up in Vijay Mandir in 2010. The centre provides services such as Ration Card, Voter I card, Pan Card, Labour Cards, Pension Certificate, Caste Certificate, Income Certificate, Residence Certificate, Life Certificates, Police Verification & Scholarship forms. An e-mitra operator under a supervisor looks after the entire gamut of work.
e-mitra operator: Anil Kumar (6376565495)
| Financial Year | Residence Certificate | Caste Certificate | Ration Card | Bhamasah Card | Police Verification | Pension Card | Life Certificate |
|---|---|---|---|---|---|---|---|
| 2016-2017 | 224 | 255 | 155 | 7 | 71 | – | 125 |
| 2017-2018 | 286 | 364 | 110 | 71 | 32 | 75 | 254 |
| 2018-2019 | 217 | 365 | 157 | 130 | 14 | 47 | 174 |
| 2019-2020 | 217 | 285 | 160 | 279 | 7 | 0 | 91 |
| 2020-2021 | 211 | 238 | 116 | 232 | 0 | 0 | 10 |
| 2021-2022 | 218 | 222 | 141 | 157 | 6 | 0 | 0 |
| 2021-2023 | 233 | 258 | 91 | 214 | 5 | 0 | 86 |
NGO SAPNA’ was registered in Delhi under the Societies Registration Act on 21st October, 2004. It was founded by a group of professionals who shared a dream to work on a people-centric model of development in areas of health, education, gender, community development and social welfare. Inspired by Gandhian ideals of ‘Sewa’ i.e. selfless service, SAPNA’s mission is to work/act as an ‘agent of change’ to support and empower the poor and the marginalized. 
